Our Values

Integrity

  • Share relevant information fully and without deception
  • Trust is earned: take time to listen to our clients, respond to clients quickly and completely, and confirm the client is satisfied
  • Display a positive attitude towards our firm and fellow staff
  • Communicate free of manipulation, gossip, exaggeration, and partial truths

Accountability

  • Take responsibility for producing high quality work
  • Take ownership and action to help the firm achieve its mission
  • Prioritize workloads

Knowledge

  • Take personal responsibility to continuously grow in knowledge of our clients industries and their goals
  • Understand firm resources and leverage off the expertise of others ‐ share knowledge and expertise with others
  • Seek help when needed

Communication

  • Communicate relevant information
  • Respond in a timely manner
  • Communicate respectfully
  • Demonstrate a positive attitude
  • Utilize team members and be willing to assist in return
  • Recognize team members accomplishments

Relationships

  • Build relationships in the community by involvement on boards and as a volunteer for community and civic organizations and events
  • Treat others the way they should be treated
  • Value our clients and their businesses and don’t simply provide services to them
  • Seek resolutions that promote our business relationship with our clients
  • Invest in our relationship with staff, for their growth and success
  • Provide a work-life balance that promotes healthy family relationships

Service

  • Serve clients and each other with integrity, respect, and professionalism
  • Provide excellent, personal service to all clients, no matter the size of the businesses
  • Go out of our way to assist clients in fulfilling their goals and dreams
  • Leaders serve the staff, providing training and personal assistance, to enable staff to grow professionally and personally
  • Be considerate of others by actively listening and communicating in a way that can be easily understood
  • Participate in firm activities, as well as community and civic events

Our Culture

We are committed to developing professional staff who are knowledgeable and take personal responsibility for the service they provide to our clients. We consider our clients family and they depend on our expertise and integrity in our interaction with them. Our ability to service our clients is dependent on every member of our family working together and the assistance we provide each other. The community in which we live and work is of the utmost importance to us. As such, we encourage active involvement in the community and civic activities to continue the growth of San Antonio and South Texas.